DeskRallyThe roadbook
Let’s get you started.
Choose the guide that fits what you are trying to do. Start with receiving support if someone is helping you with your computer.
Five guides, depending on what you need.
Start here
Start with the basics
An introduction to DeskRally, the two connection types, and what you need before a session.
Receiving supportGet help with your computer
What to expect when a technician asks you to join a one-time support session.
Technician guideConnect and work
A practical guide to the browser console, session controls, and finishing a support session.
Self-hostingUnderstand the moving parts
A plain-language map of the console, agents, server, database, and relay.
Security & consentKnow who has access
Set boundaries for remote access, protect credentials, and keep support sessions intentional.
No guides found. Try a broader term, such as “support” or “access”.